MB2-716 Exam: Microsoft Dynamics 365 Customization and Configuration

Exam MB2-716: Microsoft Dynamics 365 Customization and Configuration

We offer not only SQL Server Training but we also offer Dynamics 365 Customization and Configuration Training As Well!

Here are topics covered in class and in test:

Configure Microsoft Dynamics 365 (20% – 25%)
Configure Microsoft Dynamics 365 settings
Configure auditing, document management, and collaboration; configure administration settings; perform data management tasks; perform user management; implement themes
Manage Microsoft Dynamics 365 security
Identify security roles, define permissions and privileges, configure access levels, configure security roles, assign security roles, implement multiple security roles, manage access, implement the standard security model and hierarchy security, configure business units, manage teams
Configure email services
Identify integration options, configure email server profiles and default organization email settings, enable server-side email synchronization, enable folder tracking, map exchange folders, set up and configure the CRM App for Outlook
Integrate Microsoft Dynamics 365 with other Office 365 offerings
Select the appropriate Office 365 group integration, create and configure Office 365 groups, integrate Microsoft Dynamics 365 and SharePoint, enable linking to OneNote files, set up and configure OneNote integration, configure OneDrive integration


Implement Microsoft Dynamics 365 entities, entity relationships, and fields (20% – 25%)
Manage Microsoft Dynamics 365 entities
Manage entity ownership, manage entity properties, configure system entities, describe activity entities, configure entity ownership and entity properties, implement managed properties, configure custom entities and security roles, delete entities
Implement entity relationships
Define relationship types, create relationships, configure cascading rules, identify types of cascading behavior, work with hierarchical data, configure entity mapping, create connections and connection roles
Define and configure Microsoft Dynamics 365 fields
Identify field types, define field naming requirements, configure field properties and field display formats, implement option sets and two option fields, configure lookup fields and customer fields
Configure field customizations
Configure fields, configure field properties, use calculated fields, use rollup fields, configure global option sets, create alternate keys, configure field security and security roles, use status and status reasons, identify status reason transitions


Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualizations (25% – 30%)
Create and manage Microsoft Dynamics 365 solutions
Recommend usage patterns for Microsoft Dynamics 365 solutions, identify solution components, identify solution types, create managed and unmanaged solutions, configure publishers and versions, manage multiple solutions, import and export solutions
Customize Microsoft Dynamics 365 forms
Identify Microsoft Dynamics 365 form types, build a form, use specialized form components, implement access teams and subgrids, create editable grids, work with navigation, use multiple forms
Implement Microsoft Dynamics 365 views and visualizations
Identify view types; create, modify, manage, and delete views; customize views; create system and personal charts; identify chart types that can be combined; use available series aggregation types; customize charts; import and export charts; create dashboards and dashboard components; customize dashboards; control access to dashboards
Configure Microsoft Dynamics 365 for mobile devices
Deploy the mobile client, identify available entities for the mobile client, configure mobile navigation, design mobile form layout, create custom controls, hide mobile form content, create multiple forms, create mobile views and activity lists


Implement business rules, workflows, and business process flows (20% – 25%)
Implement and manage business rules
Determine when to use business rules; describe business rule scopes; identify actions that trigger business rules; configure business rules, conditions, and actions
Implement and manage workflows, dialogs, and custom actions
Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
Implement and manage business process flows
Identify business flow components; enable business process flows; implement steps, stages, and categories; implement flows that use multiple entities; use conditional branching; implement role-driven business process flows; run workflows


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